
Michael has run Connor Opticians on Castle Street in Belfast city centre since 1992. Like a lot of owner-practitioners, he was stretched thin, splitting his time between the clinic and running the business, with too little left for the business itself.
He knew where he needed help: the accounts, his operating procedures, staff training, and getting his message across to his team. What he was missing was the time and the structure to actually move on any of it.
Michael chose David because he’d known him for years and knew he worked across many different sectors, and felt he was the right person to help. They now meet once a fortnight.

Each session, David helps him plan the weeks ahead and develop the strategies for the business, then holds him accountable to them, so the plans actually happen rather than drifting.
In the last three or four months since we’ve been meeting, I’ve done more and made more big decisions than I would have in the decade before.
Michael Connor · Owner, Connor Opticians
The change has been in momentum. With a clear plan and someone keeping him accountable, Michael has made more significant decisions for the business in a few months than he had in the previous ten years, and he’s clear about where he’s headed next.
As he puts it, none of us know what the future holds, but his goals are set, and he plans to keep working with David to achieve them and get the business set up exactly the way he wants it.
A structured accountability partnership turns intention into action, with real results in about 30 minutes a week.
A structured accountability partnership turns intention into action — real results in about 30 minutes a week.
Book your free discovery call